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Last Updated March 17, 2008

 

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Troubleshooting Windows XP

Looking for more admin tips and tricks for troubleshooting Windows XP? Check out the Windows XP Troubleshooting Tutorial from SearchWinComputing.com.

Resource Centers

Where to Start
General Troubleshooting Guides and Primers
Application Compatibility
How to make your your legacy Win9x apps work in XP
Boot and Startup Issues
How to troubleshoot and recover your workstation that refuses to boot.
Error Codes
Deciphering STOP errors and blue screen messages
Hang Conditions
Debugging lockups and hang conditions
Hardware Issues
Troubleshooting common hardware compatibility issues
Networking Issues
Troubleshooting connectivity issues
Performance Monitoring
How to use Performance Monitor to troubleshoot resource issues.
Shutdown Issues
What to do if your workstation refuses to shutdown.
Additional Resources

Windows XP Events and Errors Database
The Windows XP Events and Errors search page provides an easy-to-search, online reference for the error and event messages generated by Windows XP Professional. Find detailed explanations, recommended user actions, and links to additional support and resources. Source: Microsoft.com


FEATURED ARTICLES:

Techniques for rolling back configuration changes in XP
The Last Known Good Configuration option can be a valuable tool for rolling back catastrophic configuration changes in Windows.  (November 2007)

OTHER ARTICLES:

A Crash Occurs in Ks.sys on Computers with Intel Hyper-Threading CPU
Microsoft Knowledge Base Article: 812035 - Ks.sys may crash if you repeatedly start and stop a Hauppauge playback graph on a computer with an Intel CPU that uses Hyper-Threading technology.

HOW TO: Configure Automatic Updates to Prompt You Before You Download Updates in Windows XP 
Microsoft Knowledge Base Article: 283629 - This article describes how to configure the Automatic Updates feature to prompt you before you download updates. 

Support WebCast: Microsoft Windows XP: How to Configure and Use Error Reporting
This Support WebCast presentation will discuss the Error Reporting feature in Microsoft Windows XP, including how to configure and use it. Other options for troubleshooting user-mode faults and STOP errors will also be discussed.

How to Use the SPCheck Tool in Windows XP 
Microsoft Knowledge Base Article: 312646 - This article describes how to use the SPCheck.exe tool in Windows XP to determine the service pack level of installed components on a file-by-file basis. SPCheck.exe is included with the Windows XP Support Tools package. 

Qfecheck.exe Verifies the Installation of Windows 2000 and Windows XP Hotfixes 
Microsoft Knowledge Base Article: 282784 - Microsoft has released a command-line tool named Qfecheck.exe that gives network administrators increased ability to track and verify installed Windows 2000 and Windows XP hotfixes. This tool provides the following benefits: 

HOW TO: Configure Automatic Updates to Prompt You Before You Download Updates in Windows XP 
Microsoft Knowledge Base Article: 283629 - This article describes how to configure the Automatic Updates feature to prompt you before you download updates. 

Windows XP Update Package, October 25, 2001 
Microsoft Knowledge Base Article: 309521 - The "Windows XP Update Package, October 25, 2001" update provides patches for the problems that are discussed in the following Microsoft Knowledge Base articles: 

 

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