Managing CD, CD-RW, and DVD Drives in Windows XP

How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD Discs
Microsoft Knowledge Base Article: 321641 - This article describes how you can troubleshoot issues reading CD-ROM or DVD-ROM optical discs. This article also discusses how to troubleshoot common issues with CD-R and CD-RW devices. The steps in this article apply to compact disc (CD-ROM) drives, compact disc re-writable (CD-RW) drives, and digital video disc (DVD) drives.

HOW TO: Troubleshoot Issues That Occur When You Write Data to a CD-R or CD-RW Optical Disc in Windows XP
Microsoft Knowledge Base Article: 324129 - This article describes how to troubleshoot issues that occur if you write data to compact disc recordable (CD-R) and compact disc re-writable (CD-RW) optical discs and how to troubleshoot issues with CD-R and CD-RW drives.

Resources for Troubleshooting DVD Problems in Windows XP
Microsoft Knowledge Base Article: 308012 - This article is intended to assist you in using the DVD Troubleshooter that is included in Windows XP Help and Support Center, and to provide a list of online support services that may help you solve your problem. Problems Addressed in the DVD.

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD Creator 
Microsoft Knowledge Base Article 314060 - After you remove Adaptec Easy CD Creator version 5.01 or earlier or DirectCD version 3.01 or 3.01c from your computer, your computer may exhibit the following behavior:

Compact Disc Recorded in Windows XP Is Missing Files or Folders or Is Unreadable
Microsoft Knowledge Base Article 320174 - When you copy files or folders to a compact disc-recordable (CD-R) or a compact disc-rewritable (CD-RW) by using a compact disc recorder, you may experience one or more of the following symptoms:

Easy CD Creator 5.0 Does Not Function In Windows XP
Microsoft Knowledge Base Article 310628 - When you attempt to use Easy CD Creator 5.0, you may see an error message that is similar to the following message on a blue screen, or your computer may become unstable:

Only One CD-R or CD-RW Disk Drive Can Be Used to Create Compact Discs in Windows XP
Microsoft Knowledge Base Article: 294652 - When you have a computer with more than one CD-R or CD-RW disk drive, only one disk drive may enable you to create compact discs. If you click to select the Enable CD Recording on this drive check box for either the CD-R or CD-RW disk drive that is not enabled, the computer seems to apply the change, but the disk drive remains disabled. When you examine the CD-R or CD-RW disk drive properties, the Enable option is not selected.

The Option to Erase the CD-RW May Not Be Displayed In Windows XP
Microsoft Knowledge Base Article: 301329 - In Windows XP, if you have a CD-RW disk that is full, the option to erase the disk may not be displayed.