Cannot Send Fax to Local E-mail Inbox Using Outlook 2000 and Windows 2000 Fax Service
Microsoft Knowledge Base Article: 256654 - When you are configuring the properties of your modem in the Fax Service Management console by
clicking Cannot Open the My Faxes Folder by Double-Clicking the Fax Notification Icon
Microsoft Knowledge Base Article: 271608 - When you use the Microsoft Fax service in Windows 2000, if you receive a fax document, the Fax Notification icon is activated in the system tray. However, you cannot open the My Faxes folder by double-clicking this
icon.
Description of Event IDs for the Microsoft Fax Service
Microsoft Knowledge Base Article: 229827 - This article describes the event IDs for the Microsoft Fax service. The event IDs are displayed in the application log in Event
Viewer.
Distinctive Ring Is Not Supported by Windows 2000 Fax
Microsoft Knowledge Base Article: 272943 - Windows 2000 Fax does not support the distinctive ring feature. Because of this, Windows 2000 Fax cannot distinguish calls for distinct numbers if the phone line is enabled with distinctive
ring.
Fax Notification Icon Is Not Displayed on Taskbar
Microsoft Knowledge Base Article: 227441 - After you configure the Fax Service in Windows, the Fax Notification icon is not displayed on the Windows taskbar until "fax event"
occurs.
Fax Property Dialog Box Not Updated If Cover Page Editor Is Open
Microsoft Knowledge Base Article: 221975 - The Fax server and client dialog boxes are not redrawn correctly while Cover Page Editor is
running.
Fax Queue Displays Jobs in Reverse Order
Microsoft Knowledge Base Article: 229471 - Fax jobs are shown in reverse order in the fax queue. For example, the next job in the queue is shown at the bottom of the
list.
Fax Service Does Not Use Dialing Rule Calling Card Information
Microsoft Knowledge Base Article: 239888 - The default fax configuration does not use the calling card information contained in your dialing rules. For example, when you send a fax after selecting the dialing rule with the appropriate calling card information, the number to be
dialed
Fax Status Monitor Shows Status for Only One Fax Device
Microsoft Knowledge Base Article: 227282 - This article describes the behavior of the Windows 2000 Fax Status Monitor when you install two fax devices on the
server.
HP OfficeJet T and G Series Fax Device May Not Work Properly
Microsoft Knowledge Base Article: 256859 - Devices such as Hewlett-Packard (HP) OfficeJet T-series and G-series fax/printers may not work
properly.
Incorrect Number of Fax Jobs in Printers Folder View
Microsoft Knowledge Base Article: 245702 - When you view a fax printer in the Printers folder, the number of fax jobs listed may be zero, or may be twice the number of jobs that are actually queued (depending on the status of the fax
printer).
Microsoft Fax Service Allows Using Only Two Fax Devices
Microsoft Knowledge Base Article: 260028 - When you are using the Microsoft Fax service in Windows 2000, the Fax Service snap-in displays only the first two fax-capable devices in
the Devices section. This behavior occurs even if there
are more than two devices capable of sending and receiving
faxes.
Microsoft Fax Service Job Does Not Appear for Client in a Terminal Services Session
Microsoft Knowledge Base Article: 258498 - When you submit a fax job from a Terminal Services client as a "normal" user,
a Job Submitted Successfully dialog box appears. However,
when you check Print Manager to see the status of the job, the
fax job may not appear. If you stop and restart the Spooler
service as an administrator, the fax job may appear and be
processed correctly.
NET STOP Command Does Not Work on Microsoft Fax Service
Microsoft Knowledge Base Article: 228880 - When you attempt to use the NET STOP command on the Fax service, you may receive the following
message:
Send Fax Wizard Cannot Read Entries Stored as an Outlook Contact
Microsoft Knowledge Base Article: 231360 - When you print a document to the Fax printer, you can select only contacts from the Windows Address Book (WAB). There is no option to select contacts stored in other messaging programs (such as Microsoft Outlook
contacts).
Status Monitor Shows Status of Highest-Priority Fax Device Only
Microsoft Knowledge Base Article: 211160 - You can install and configure two modems for faxing in Windows 2000. However, if you send two faxes at the same time, Status Monitor shows the status of only the highest-priority fax device. You cannot see the status of faxes on the other
device, nor can you click End Fax Call to end the fax session
for the other device.
Telcom Fax 3.0 Fax/Print Service Prevents Adding New Printer
Microsoft Knowledge Base Article: 155568 - When you attempt to add a new printer, you may receive the following error
message:
Users Group Cannot Send Fax
Microsoft Knowledge Base Article: 248427 - When you try to send a fax using any program, the fax job may not appear in the queue for the Fax device and may not be
sent.
Windows Fax Does Not Retransmit the Same Page After it Receives a Retrain Negative Command
Microsoft Knowledge Base Article: 314510 -
When you receive a fax from a Windows 2000 or Windows XP-based computer, a partial or complete page may be missing, and this may occur even after the receiving fax sent a retrain negative command.
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