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Last Updated December 10, 2003

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Misc. Technical articles and Tips on Troubleshooting Windows 2000

In our search for troubleshooting articles, we came across some useful resources that didn't seem to fit into any particular category, so we dropped them here.
Articles worth reading:
List of Debuggers Supported with Windows NT 
Microsoft Knowledge Base Article: 121652 Windows NT provides several debuggers that can be used to debug Kernel mode or user mode exceptions. There are three primary debuggers used with Windows NT: KD (i386KD, MIPSKD and AlphaKD), NTSD, and WinDbg. (updated 1/25/00)

ARC Path to Windows NT System Files Changes 
Microsoft Knowledge Base Article: 102877 - When you are using Disk Administrator in Windows NT or the Disk Management Console in Windows 2000 to create new partitions on a hard disk drive that has Windows NT on it, under certain circumstances, the Advanced RISC Computing (ARC) path to the Windows NT files changes. When this happens, a dialog box appears when you exit Disk Administrator warning that the Boot.ini needs to be changed to reflect the new path.

Black Screen on Boot
Microsoft Knowledge Base Article: 155053 Black Screen on Boot SYMPTOMS When you restart a...

Computer Randomly Plays Classical Music
If your PCs or servers ever start playing "Fur Elise" or "It's a Small, Small World" seemingly at random, it's not a virus - it's worse. It's an indication from the computer's BIOS that the CPU fan is failing or has failed, or that the power supply voltages have drifted out of tolerance. This is a design feature of a detection circuit and system BIOSes developed by Award/Unicore from 1997 on.

Differences Between Manual and Fast Repair in Windows 2000
Microsoft Knowledge Base Article: 238259. Windows 2000 includes two repair choices: Manual Repair or Fast Repair.

HOW TO: Boot Windows 2000-Based Computers When You Use a Debugger Program 
Microsoft Knowledge Base Article: 295553 - This article describes the commands that you can issue from a kernel debugger so that you can initiate reboots of your computer while it is in Safe mode.

Overview of Fixprnsv.exe
Microsoft Knowledge Base Article: 247196 This article describes the command-line utility Fixprnsv.exe.

Recovering from Failed System Drive with Non-Default %SystemRoot% Folder
Microsoft Knowledge Base Article: 235478 - When you install Windows 2000 by booting from either the Windows 2000 installation CD-ROM or the four Setup floppy disks, Setup does not prompt you for or allow you to change the target installation folder name.

Unable to Log on to Windows 2000 if the Boot Partition Drive Letter Has Changed
Microsoft Knowledge Base Article: 249321 When you attempt to log on to your Windows 2000-based computer using a valid user name and password, the

Using Emergency Repair Disk With Fault Tolerant Partitions
Microsoft Knowledge Base Article: 113976 After creating volume sets, stripe sets with parity, stripe sets without parity, or mirror sets, always save the disk configuration information to the Windows NT Emergency Repair Disk.

Using the DLL Cache to Protect System and Program Files
Microsoft Knowledge Base Article: 216222. The dynamic-link library (DLL) cache is used to replace necessary system files at startup. The DLL cache can replace critical DLL files that have been replaced by third-party programs or accidentally deleted.

NT 4.0 Articles 

Additional Troubleshooting Tools  
An overview of the tools and Utilities found with NT Server and the Resource Kits. Source: Microsoft TechNet CD Online.

Advanced Troubleshooting Windows NT Server
Presented at TechEd 1996, from Microsoft TechNet CD Online.

Basic steps to Troubleshooting TCP/IP  
Reprint of TechRepublic Article by Ronald Nutter. Source: Microsoft TechNet CD Online

How to Use Windows NT 4.0 Instrumentation to Provide Increased System Reliability Session #TNQ100-13 
TechNet Event on using NT 4 tools like Network Monitor, Performance Monitor and Dr. Watson for improved availability and reliability of your network. Also covers Repository Servers, the Event Log and how to analyze User / Kernel Dumps.

Monitoring Services on your Windows NT Server
Article by Ronald Nutter, reprinted from TechRepublic

MS Fax and Modem Services: Usage and Troubleshooting Guide
Microsoft Product Support Services Whitepaper by Andy Boyd and Greg Winn. May 1999

NT 4.0 Remote Troubleshooting and Diagnostics  
Excellent Whitepaper from Microsoft TechNet CD Online.

Reconstructing a Corrupted Registry  
Article by Brien Posey, reprinted from TechRepublic. Source: Microsoft TechNet CD Online.

Startup Sequence Files  
Find out what order device drivers load by viewing the Service Group Order. Source: Microsoft TechNet CD Online.

System Cleanup after a Parallel Installation of Windows NT 4.0
Microsoft KB Article Q244378 After you install a parallel installation of Windows NT, a folder is left that contains an installation of Windows NT that may be no longer needed. This article describes how to clean up the system safely after you install a parallel install.

The Best and Worst of Microsoft Support Online
A humorous look at various entries that have appeared on Microsoft Support Online. Source: Windows & .NET Magazine.


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