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Last Updated December 10, 2003


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Video Display Adapters and Monitors

A decked out Windows 2000 workstation with a fast processor and lots of RAM will still look awful without a decent video card and monitor. Although not designed as a gaming platform, Windows 2000 kicks the pants off of Win98 when configured correctly. It also supports multiple monitors. And with the introduction of Flat Panel displays, the price of really good 19'' - 21" monitors have fallen dramatically. So check the hardware compatibility list, find a good video card (or 2) and give your workstations a chance to show off their talents (but tell purchasing it will reduce eye strain and fatigue in the workplace.)  ;-)
Where to Start...
Elements of a Good Video Card
All the elements to look out for when searching for a good Video Card. Source:

General Video Accelerator Info
Everything you ever wanted to know about video cards but were afraid to ask. Source:

Installing Video Cards
Installing a Video Card is pretty simple. You can do it yourself easily. All you need is a screwdriver and your Video Card installation instructions. Learn more in this article. Source:

Installing Video RAM
A step by step tutorial on the process required to install VRAM. Source:

Notes on the Troubleshooting and Repair of Computer and Video Monitors
A well done guide with lots of great information about monitors (even if you don't fix them)

PC Technology Guide to CRT Monitors
A comprehensive guide to CRT Monitors, covers the anatomy and operation of a CRT monitor,
including the various shadow mask designs and associated safety standards. Source:

PC Technology Guide to Flat Panel Displays
Outlines the various flat panel display technologies, including LCD, Plasma, FED and DLP. Source:

PC Technology Guide to Video Cards
A very well written and comprehensive guide to video cards. Outlines the features and components of
a modern PC video or graphics adapter. Source:

Articles and other Links
3D Accelerators: Current and Upcoming Cards
From the upcoming contenders like the Voodoo 4 and Voodoo 5 to the current heavyweights (GeForce, Voodoo 3, TNT2, G400) to the slightly older warriors such as the Voodoo 2, TNT, Rage 128 and Banshee.Source:

3D Accelerators: The First Generations
Remember the S3 Virge?  The "NVidia chipset" (before Riva 128)?  The Verite 2200  The Voodoo Graphics (Voodoo 1)?  For the nostalgic! Source:

Display Is Limited to 16 Colors After Upgrading to Windows 2000
Microsoft Knowledge Base Article: 268467 - After you install Windows 2000, your display may be limited to 16 colors and 640 X 480 resolution. In addition, the properties of Display adapter in Device Manager will have a yellow exclamation mark (!) and a Code 10 with the following status: The device cannot start. (Code 10). This may occur if you have a display adapter that uses the NVIDIA chip set and the basic input/output system (BIOS) on your computer does not have an interrupt request (IRQ) assigned for the display adapter.

How to Check the Video Driver in Windows NT
Microsoft Knowledge Base Article: 200435 - If you are having problems loading the video driver on your computer running Windows NT, you may have a program that has replaced some files. 

How to Force Windows 2000 to Use Standard VGA Compatible Driver
Microsoft Knowledge Base Article: 268852 - When you install Windows 2000 on a computer that is using an unsupported video adapter, Windows 2000 Setup installs a standard VGA mode driver. However, after you install Windows 2000, you may be able to obtain and install a Windows 2000-compatible driver for your video adapter from an original equipment manufacturer (OEM). This article describes how to uninstall OEM video drivers and force Windows 2000 to use the Microsoft Standard VGA drivers that are included with Windows 2000.

Intel's AGP Tutorial
Provides a technical introduction to the AGP interface. reviews the way 3D graphics are currently processed on the PC, and discusses how AGP deals with these issues. Source: Intel

Obsolete Video Cards
All about the Obsolete Video Cards. Source:

VGA and SVGA Video Cards explanation and documentation. Source:

Video Adapter Driver Mode Limitation in Windows 2000
Microsoft Knowledge Base Article: 227258 - When you configure your video adapter to use modes higher than 1920 by 1080 pixels and 60 hertz (Hz) on your Windows 2000-based computer, the screen may become unreadable. (updated 7/25/2001)

Video Cards: Sorting the Mess
Explore all the possibilities when you are buying your next Video card with this informative new article. Whether you already have a 3D card or not, this one will help you decide what you need to buy. Check back often, as this will be updated frequently. Source:

Video Cards: Sorting the Mess Again
Buying a video card has never been easy, but with the next wave of pre-holiday cards, the choice gets harder. Read this article which sorts out the growing mess of video cards. Source:

Video Memory
All you need to know about Video memory. Source:

Video Optimization
Your video settings can influence the performance the entire machine. But also there are factors of video performance and video quality. For this reason, Video optimization is essential. Source:

Multi Monitor 

Desktops May Not Align Correctly with Multiple Monitors
Microsoft Knowledge Base Article: 290381 - If you are using multiple video adapters and monitors with Windows 2000, some of the desktops may not align properly.

How to Set Up and Troubleshoot Multiple Monitors in Windows 2000
Microsoft Knowledge Base Article: 23886 - You can configure your desktop to be displayed on multiple monitors in Windows 2000. Support for multiple monitors requires two or more video cards and monitors. (updated 2/14/2000)

Enable Pointer Shadow Option May Not Work with Multimon
Microsoft Knowledge Base Article: 227669 - When you configure your computer to use the Enable pointer shadow option, the option may not be applied. If you view the mouse properties, the Enable pointer shadow check box is cleared, even if you previously selected it. The check box is also cleared even if the video card is running in a mode where the shadow option is expected to function correctly. This problem occurs when you run Multimon. If you configure one of your monitors for 256 colors, the Enable pointer shadow option is disabled, regardless of the monitor on which the pointer is currently located.

Multiple Monitors in Windows 2000
A concise tutorial on installing and configuring muliple monitors on Windows 2000 (complete with screenshots) Source: MCMCSE

Seeing Double
The trials and tribulations of configuring multi-monitor support in Windows 2000. Source:

Upgrading from Windows 98 Does Not Retain Multiple Monitors
Microsoft Knowledge Base Article: 197259 - After you upgrade to Windows 2000 from a Microsoft Windows 98-based computer using multiple monitors, only one monitor may work. (updated 962000)

Using Windows 2000 Multi-Monitor Functionality
Windows 2000 (Win2K) has a cool new feature that lets you attach multiple monitors to one Win2K system. The idea is to give you more desktop space than you get with just one monitor. Source:Windows NT Magazine (Nov 1999)

Known Bugs and Issues

Cannot Specify a Video Mode During Windows 2000 Setup
Microsoft Knowledge Base Article: 227979 - While you are installing Windows 2000, you may encounter a loop during GUI-mode Setup at the video-mode selection screen. (updated 10/19/2000)

Cannot Use Two ATI RAGE 128 Video Adapters with Multiple Monitors
Microsoft Knowledge Base Article: 242883 - When you start a Windows 2000-based computer that contains multiple ATI Rage 128 video adapters, only one of the adapters may be used. The other adapter may be listed as disabled in Device Manager, with a status of either Code 10 or Code 31(updated 7/26/2001) 

Computer Continuously Restarts After Installing Diamond G460 Video Adapter
Microsoft Knowledge Base Article: 214608 - When you restart your computer after installing the drivers for your Diamond G460 video adapter, your computer may continuously restart when the "(size 6197 bytes, updated 962000 5:56:00 PM GMT)

Console Has Color Palette Problems at 256 and 65K Colors
Microsoft Knowledge Base Article: 225604 - When you use less than 65 thousand colors with a Number Nine Imagine 128 video adapter with 4 megabytes (MB) of random access memory (RAM) or an ATI Mach64 video adapter with 4 MB or 1 MB, the background .gif file may be displayed in purple (updated 962000)

Display Problems with Refresh Rate Above 90 Hz on Compaq Presario 4880
Microsoft Knowledge Base Article: 227983 - When you set the refresh rate to 90 hertz (Hz) or higher for the onboard ATI Rage Pro AGP video adapter on a Compaq Presario 4880, the display may be garbled or unintelligible, or may appear brown. You are given the option to cancel the new setting before it is applied. (updated 962000)

ET-4000 Driver Prevents Computer from Entering Standby Mode
Microsoft Knowledge Base Article: 228054 - If your computer uses a video adapter based on the Tseng Labs ET-4000 chip set, the computer may not be able to enter Standby mode. When the computer attempts to enter Standby mode, the following message may appear: The system cannot go to Standby mode because the driver \Driver\et4000 failed the request to standby. (updated 962000)

Integrated Video Adapter Is Not Detected During Windows 2000 Setup
Microsoft Knowledge Base Article: 228400 - When you install Windows 2000 on a computer with an integrated video adapter, you may experience one or more of the following symptoms: (updated 10/20/2000)

Intel I740-Based Video Adapter Has Limited Color Depth
Microsoft Knowledge Base Article: 227980 - When you use Windows 2000 drivers for your Intel i740 chip set-based video adapter, available color depths, resolutions, and refresh rates are limited. Also, the choices available may be limited to what was available when you used other versions of Microsoft Windows with Original Equipment Manufacturer (OEM) supplied drivers. (updated 962000)

Intel i740 Prevents Using Standby Mode
Microsoft Knowledge Base Article: 228147 - If you install Windows 2000 on a computer with an Intel i740 video adapter, the computer will not enter Standby mode. (updated 962000)

Miro DC30 Incorrectly Detected as a Multimedia Video Controller
Microsoft Knowledge Base Article: 211185 - The Add/Remove Hardware Wizard detects the Miro DC30 as a Windows Multimedia video controller. According to the driver manufacturer's Readme file, the DC30 does not use Microsoft Video for Windows and should not be recognized as a video device. (updated 962000)

Monitor Detected as Generic Plug and Play
Microsoft Knowledge Base Article: 219404 - When your monitor is enumerated, it may be detected and installed as a Generic Plug and Play monitor. When the resolution is set to 800 X 600 or above, refresh rates unsupported by the monitor may be permitted, causing a black screen to be displayed. (updated 962000)

Monitor Is Not Detected Properly by Windows 2000
Microsoft Knowledge Base Article: 228167 - When you install Windows 2000, your monitor may not be properly detected, and your display may be limited to 640 by 480 pixels and 16 colors. (updated 10/19/2000)

No Monitor Output in VGA Mode with Creative 3D Blaster Banshee Video Card
Microsoft Knowledge Base Article: 228026 - After you configure your computer that has a Creative 3D Blaster Banshee video card installed to use a VGA driver in 800 X 600 resolution, you may not receive any output on your monitor. (updated 962000)

Page Fault Error Message When You Change Video Mode
Microsoft Knowledge Base Article: 228107 - When you change the video mode on your Windows 2000-based computer, you may receive a page fault error message. This issue can occur when you use third-party video drivers for Microsoft Windows NT 4.0 with your video adapter. Video adapters designed for use with Windows NT 4.0 may not be totally compatible with Windows 2000-based computers. (updated 962000)

Problems Using ATI Rage Pro Turbo Video Adapter as Secondary Adapter
Microsoft Knowledge Base Article: 228422 - When you try to use an ATI Rage Pro Turbo video adapter with a television output and SEC 811 SGRAM as the secondary adapter in a multiple-monitor configuration, you may experience one of the following symptoms on the secondary display: (updated 962000)

S3 TRIO 3D Video Driver Provided by Windows 2000 Does Not Support all Available Video Frequency Modes
Microsoft Knowledge Base Article: 228284 - When you configure a S3 TRIO 3D video adapter on a Windows 2000-based computer to use video frequency modes (such as 43Hz, 48Hz, or 85Hz) previously supported in Microsoft Windows NT 4.0, your video display does not work. (updated 10/20/2000)

Updated Windows 2000 AGP Driver for the RCC HE Chip Set
Microsoft Knowledge Base Article: 258079 - Windows 2000 does not recognize video adapters that are based on the RCC (Serverworks) HE chip set on AGP video adapters that use the "CPU to AGP controller" (Agpcpq.sys) driver. Windows 2000 installs the "Default VGA" video driver. (updated 2/27/2001)

Video Does Not Work After Resuming from Hibernation
Microsoft Knowledge Base Article: 261601 - When you resume your computer from Hibernate mode on a computer that uses a VIA AGP controller, the computer may stop responding (hang) during the resume process. (updated 10/18/2000)

Video Hangs When Running 3D Graphics Programs
Microsoft Knowledge Base Article: 261606 - When you run a program that uses 3D AGP functions on a Windows 2000-based computer that contains the VIA AGP chip set, the computer may stop responding (hang). (updated 10/18/2000)

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