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Last Updated December 16, 2003

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Microsoft TechNet Articles Related to Device Drivers

 
Best Practices for Installing and Using Printer Drivers With Windows 2000 Terminal Services
Microsoft Knowledge Base Article: 331055 - This article describes best practices for installing and using printer drivers with Windows 2000 Terminal Services. In Windows 2000 and later, the architecture of printer drivers was changed to unify the interface and add reliability to the server.

Differences Between a Service and a Device Driver
Microsoft Knowledge Base Article: 101501 - In Windows NT and Windows 2000, a service and a device driver have different functions. A service is a user-mode process that implements the Service Controller Specification. A device driver is a portion of kernel-mode code that implements 

How to Add OEM Plug and Play Drivers to Windows 2000 Installations
Microsoft Knowledge Base Article: 254078 - This article describes the steps required to add Original Equipment Manufacturer (OEM)-supplied drivers to Windows 2000 installations. This article only includes drivers that are normally installed during graphical user interface (GUI)-mode. 

How to Find Pool Tags That Are Used By Third-Party Drivers 
Microsoft Knowledge Base Article: 298102 - This article describes how to find the source of a pool tag that is used by a third-party driver. This may be useful because when you troubleshoot an issue, you may encounter a pool tag that cannot be tied to a Microsoft component

HOW TO: Force Windows to Use Standard VGA Compatible Driver 
Microsoft Knowledge Base Article: 268852 - When you install Windows on a computer that is using an unsupported video adapter, Windows Setup installs a standard VGA mode driver. However, after you install Windows, you may be able to obtain and install a Windows-compatible driver for your video adapter from an original equipment manufacturer (OEM).

HOW TO: Remove .inf Files from the System
Microsoft Knowledge Base Article: 813449 - This article lists the steps and some tips to help the OEM driver developer write an "uninstall" package that safely removes .inf files from the system. You have to have administrative credentials to complete these steps.

Identify the Chipsets for Windows 2000 Drivers That Support Direct3D Hardware Acceleration 
Microsoft Knowledge Base Article: 254329 - This article lists the chipsets for the Microsoft Windows 2000 drivers that support Direct3D hardware acceleration. 

How to install Third Party Network Adapter Drivers
Microsoft Knowledge Base Article: 170995 - Describes how to install, configure, and troubleshoot third- party OEM network adapter drivers.

How to Remove Windows NT 4.0 Joystick Drivers from Windows 2000
Microsoft Knowledge Base Article Q229651 - This article describes how to remove the joystick drivers that were included in Microsoft Windows NT 4.0 after you upgrade your computer to use Windows 2000.

HOW TO: Replace a Driver on a Windows 2000-Based Computer That Will Not Start  
Microsoft Knowledge Base Article: 313670 - This step-by-step article describes how to replace a driver on a Windows 2000-based computer that will not start. 

How to Set the Driver Signing Policy for Windows 2000 Unattended Setup 
Microsoft Knowledge Base Article: 236029 - Driver signing is the process of checking the signature of the driver to determine if it has been signed as a known-good driver indicating it has been tested with Windows 2000. This can help provide greater system stability because a poorly 

How to submit a Print Driver Request for Windows NT
Microsoft Knowledge Base Article: 140986 - To submit a request for a print driver or print driver enhancement for Windows NT, please send your request to the following E-Mail Alias: ntwish@microsoft.com

HOW TO: Use the Roll Back Driver Feature 
Microsoft Knowledge Base Article: 283657 - This article describes the Roll Back Driver feature that is a new feature in Microsoft Windows XP. 

How to Use Driver Verifier to Troubleshoot Device Drivers in Windows 2000 and Windows XP  
Microsoft Knowledge Base Article: 244617 - Driver Verifier is included in Windows 2000 and Windows XP to promote stability and reliability, and you can use this tool to troubleshoot driver issues. In Windows 2000 or Windows XP, kernel-mode components can cause system corruption or system failures as a result of an improperly written driver, such as an earlier version of a Windows Driver Model (WDM) driver. This article describes how to use Driver Verifier to isolate and troubleshoot a driver in the system.

How to Use the File Signature Verification Tool to Find Third-Party Drivers
Microsoft Knowledge Base Article: 259283 - This article describes how to use the Windows 2000 Signature Verification tool (Sigverif.exe). You can use this tool to identify unsigned drivers on a computer running Windows 2000. This information can be helpful when you are troubleshooting 

How to View Non-Plug and Play Legacy Drivers in Windows 2000 
Microsoft Knowledge Base Article: 246250 - Describes how to view non-Plug and Play legacy device drivers in Windows 2000.

HOW TO: Verify Unsigned Device Drivers in Windows XP 
Microsoft Knowledge Base Article: 308514 - This step-by-step article describes how you can use the Windows XP Signature Verification tool (Sigverif.exe) to find unsigned drivers and verify device drivers in Windows XP. This information can be helpful for troubleshooting system instability, error messages, boot problems, and so on. 

How Windows 2000 Determines the Most Suitable Device Driver to Install During Setup
Microsoft Knowledge Base Article: 279112 - This article describes the process that is used to select the most suitable device driver for a device during Setup. 

I2O (Intelligent I/O Architecture) Drivers for Windows NT
Provides drivers to enable I2O (Intelligent I/O Architecture) card support on Intel Architecture (x86)-based machines. Source: Microsoft.com

Information About Hardware Device Drivers for Windows XP 
Microsoft Knowledge Base Article: 319908 - This article contains information about device drivers in Windows XP. Device drivers are software that regulate or control computer hardware. The information in this article may be useful if you have recently upgraded to Windows XP and a device is not functioning properly, or if your computer does not recognize a device. These types of problems are often related to device drivers.

Installing a Non-Plug and Play Driver for a PCI Device May Cause Problems 
If you install an older Microsoft Windows NT 4.0 driver for a PCI device that has a Windows 2000 or Windows XP driver currently installed, the resources for the PCI device are reassigned. Reassigning the PCI device's resources to the Windows NT 4.0 prevents the Windows 2000 or Windows XP driver from communicating with the device.

Monolithic Device Drivers May Prevent Windows 2000 Class Drivers from Working
Microsoft Knowledge Base Article: 227731 - If a monolithic driver is installed on a Windows 2000-based computer, 32-bit software may not access the hardware device correctly, or at all. 

Non Administrator Permissions to Load and Unload Device Drivers
Microsoft Knowledge Base Article: 219435 - This article describes the how to configure Windows 2000 to permit users who do not have administrator or power user permissions to install and uninstall device drivers in Windows 2000.

Windows 2000 Code Signing: Digitally Signed Drivers 
Microsoft Knowledge Base Article: 224404 - In order to assure users that they are using the highest-quality drivers, Microsoft will digitally sign drivers that pass the Windows Hardware Quality Lab (WHQL) tests. Drivers submitted to WHQL that pass testing with the final released Windows 2000 products will be given a Microsoft digital signature. This digital signature will be associated with individual driver packages and will be recognized natively by Windows 2000 systems 

Windows NT 4.0 Driver Library
Microsoft KB Article 142643 Microsoft provides the files in the Microsoft Windows NT Driver Library (WNTDL). Files in the WNTDL support many printers, displays, sound cards, and network card adapters that the Windows NT version 4.0 release does not support directly. If you have a modem, the drivers are available at no charge.

Windows NT Printer Driver Architecture
Microsoft KB Article 141302 describes the Windows NT print driver. It also illustrates the advantages and disadvantages of having a universal driver with characterization files

Windows NT Service Packs and OEM Drivers
Microsoft KB Article 139815 After you install Windows NT Service Packs (SPs), you may need to reinstall customized Windows NT components or drivers provided by original equipment manufacturers (OEMs).

Understanding What a Device is to Windows NT
Windows NT Magazine Tip posted on TechNet.

Known Bugs and Issues
A Device Driver in System Memory Is Not Updated Until You Restart the Computer
Microsoft Knowledge Base Article: 822047 - When you update a device driver, you may notice that the version of the driver that is loaded into your computer's system memory is not updated until you restart your computer. Additionally, you are not prompted to restart your computer when you you finish installing the driver.

Cannot Install Driver Updates from the Windows Update Web Site
Microsoft Knowledge Base Article: 814033 - You may be unable to install driver updates from the Microsoft Windows Update Web site. When you try to do so, the installation is unsuccessful.

Cheyenne ARCServe Does Not Work with Windows NT Drivers
Microsoft Knowledge Base Article: 155570. - Cheyenne does not use the Windows NT driver model. If you load the Windows NT driver, it "claims" that device, and the device cannot be accessed by the ARCServe drivers.

Device Driver Error Message Is Displayed When the Computer Enters Standby or Hibernate Mode
Microsoft Knowledge Base Article Q257199 - When you are using a Windows 2000-based computer and the computer attempts to enter hibernate or standby, you may receive the following error message:

"Digital Signature Not Found" Error Message When You Install a Driver or Update
Microsoft Knowledge Base Article Q269651 - When you install a Windows 2000 service pack or other system updates, you may receive the following error message:

Driver Signing Set to "Warn" During Windows 2000 Setup 
Microsoft Knowledge Base Article: 216754 - During Windows 2000 Setup, driver signing (code signing) is set to "warn" by default. 

Monolithic Device Drivers May Prevent Windows 2000 Class Drivers from Working
Microsoft Knowledge Base Article: 227731 - If a monolithic driver is installed on a Windows 2000-based computer, 32-bit software may not access the hardware device correctly, or at all. 

Non Administrator Permissions to Load and Unload Device Drivers
Microsoft Knowledge Base Article: 219435 - This article describes the how to configure Windows 2000 to permit users who do not have administrator or power user permissions to install and uninstall device drivers in Windows 2000.

OEM Print Drivers Are Overwritten by Microsoft Drivers That Use Terminal Services Redirect Printing
Microsoft Knowledge Base Article: 270005 - If you have a Windows 2000-based server with Terminal Services enabled that also has the OEM printer drivers, the spooler may stop responding. When the drivers are overwritten, print jobs in the queue become garbled, and must be printed. 

Registry Entries for Identical Devices Not Updated After Updating Driver for One Device
Microsoft Knowledge Base Article: 266266 - If two or more identical devices (for example, network or SCSI adapters) are installed and you use Device Manager to update one device, the new driver is installed and the driver information (provider, date, and version) is updated. 

Signed Drivers May Appear as Unsigned During Setup
Microsoft Knowledge Base Article: 282755 - During the Text-mode portion of Setup, if you press F6 to install a third-party driver, the driver files are copied, but Setup may act as if the driver is unsigned during the GUI-mode portion of Setup even if the driver is signed. 

Some Network Adapter Drivers Are Not Included with Windows 2000
Microsoft Knowledge Base Article: 247894 - After you install Windows 2000 or upgrade your Microsoft Windows-based computer to Windows 2000, you may experience one or more of the following symptoms: 

Some SCSI Adapter Drivers Previously included in Windows NT 4.0 are unavailable in Windows 2000
Microsoft Knowledge Base Article: 228104 - If you are using one of the SCSI adapters listed later in this article, a "clean" installation of Windows 2000 may not work, and may generate a STOP 0x0000007B error message. Note that this should not affect an upgrade from Windows NT to Windows 2000 because Windows 2000 is compatible with the older Windows NT drivers.

Windows 2000 Service Pack 1 Overwrites Third-Party Drivers Without Prompting
Microsoft Knowledge Base Article: 270690 - Windows 2000 Service Pack 1 (SP1) may overwrite third-party drivers without prompting.  Click here for additional articles about Windows 2000 SP1.

 

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