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Last Updated December 10, 2003

Windows 2000 Service Pack 2 Resources

Service Pack 2 is a "recommended but not required" update that contains over 366 bug fixes for Windows 2000, including: 105 base operating system fixes, 86 networking fixes, 73 directory services fixes, 61 security fixes, 54 management/administration fixes, and 45 Internet Information Services 45 fixes. It also fixes half a dozen Service Pack 1 bugs, upgrades the OS encryption to 128 bit, and includes patches for the shell, setup, mail, printing, Terminal Services, MDAC/data access, application compatibility and MSMQ. Here is our collection of every known Microsoft article and issue we could find. For more information about additional Microsoft Service Packs, please visit our Service Pack Resource Center.
Where to Start...
Windows 2000 Service Pack 2 Home Page
The official home page from Microsoft

W2K SP2 Technical Overview
Is this the service pack for your enterprise? This technical overview describes areas of improvement in SP2 and installation details. Source: ENT (May 16, 2001)

Installation and Deployment Guide
View the Windows 2000 Service Pack Installation and Deployment Guide for guidelines and instructions for installing Windows 2000 SP2, including: technical details, procedures, and recommendations for successfully installing the Service Pack on multiple computers in a small business or corporate environment.

Windows 2000 Service Pack 2 Installation Information
Microsoft Knowledge Base Article: 290728 - This article includes the following Windows 2000 Service Pack 2 (SP2) installation-related topics: Windows 2000 SP2 Installation Configurations, Steps for a Typical Windows 2000 SP2 Installation, Files that Are Added by Windows 2000 SP2,  and Variables that Affect Disk Space Usage When You Install Windows 2000 SP2
.

Windows 2000 SP2 Support WebCast
A brief 6 minute introduction to Windows 2000 Service Pack 2

Service Pack 2 ReadMe file
The official documentation In HTML format.

Download Windows 2000 SP2
The official download site from Microsoft.

Order Service Pack 2 on CD
If you don't want to download the 110 Mb file from Microsoft, you can order it on a CD.

Additional Documentation
Q282522 List of Bugs Fixed in Windows 2000 Service Pack 2 (1 of 4)
Q282524 List of Bugs Fixed in Windows 2000 Service Pack 2 (2 of 4)
Q282525 List of Bugs Fixed in Windows 2000 Service Pack 2 (3 of 4)
Q298193 List of Bugs Fixed in Windows 2000 Service Pack 2 (4 of 4)

Changes to Increase the Number of Open Files in Windows 2000 SP2 and Later
Microsoft Knowledge Base Article: 818894 - This article describes a memory management change that was introduced in Windows 2000 Service Pack 2 (SP2) that increases the scalability and performance of Windows. This change is included in all later versions of Windows 2000, Microsoft Windows XP,

File Replication Service Improvements in Windows 2000 Service Pack 2
Microsoft Knowledge Base Article: 272567 - Windows 2000 Service Pack 2 (SP2) includes enhancements to the File Replication service (FRS). These changes improve scalability and supportability in large Windows 2000-based domain deployments.

How to Enable Application Compatibility-Mode Technology in Windows 2000 Service Pack 2
Microsoft Knowledge Base Article: 279792 - Compatibility mode provides an environment for running programs that more closely reflects the behavior of either Microsoft Windows 95 or Microsoft Windows NT 4.0. These modes resolve several of the most common issues that prohibit older programs from working correctly with Windows 2000. Programs that experience issues after migration may benefit from being started in one of these compatibility environments.

Updated Sp2.cat Available to Resolve Versioning Issues with Post Service Pack 1 Hotfixes 
Microsoft Knowledge Base Article: 281767 - Under certain circumstances, the Windows 2000 post-Service Pack 1 (SP1) catalog file (Sp2.cat) that is included with Windows 2000 post-SP1 hotfixes may be incorrectly versioned. All Windows 2000 post-SP1 hotfixes that had this problem have been repackaged to include an updated Sp2.cat file. If multiple Windows 2000 post-SP1 hotfixes are installed on your computer and one hotfix has this Sp2.cat versioning issue, your computer may be affected. Depending on the order in which the hotfixes were installed, a newer hotfixed Sp2.cat file may be replaced by an older version. This problem occurs only with English-language hotfixes (updated 5/31/2001) 

Windows 2000 SP2 Includes Updated Sysprep.exe in Deployment Tools 
Microsoft Knowledge Base Article: 296750 - Windows 2000 Service Pack 2 (SP2) includes an updated version of the Windows 2000 System Preparation tool (Sysprep.exe) in the Deployment Tools cabinet file. Sysprep 1.1 has been updated to support the ability to reduce the number of images required for deployment by supporting multiple mass-storage controllers. (updated 5/15/2001) 

Windows 2000 Service Pack 2 Updates for Internet Security and Acceleration (ISA) Server
Microsoft Knowledge Base Article: 275286 - Microsoft Windows 2000 Service Pack 2 contains fixes for the following issues that you can apply to a Microsoft Internet Security and Acceleration (ISA) Server-based computer. (updated 5/15/2001) 

Windows 2000 SP2 French and Spanish Network Installation Re-Released
Microsoft Knowledge Base Article: 300230 - The Windows 2000 Service Pack 2 (SP2) Network Installation file (W2ksp2.exe) includes all of the Windows 2000 SP2 files that you need to install Windows 2000 Professional, Windows 2000 Server, or Windows 2000 Advanced Server. The French or Spanish version of the network installation file that was available for downloading prior to May 25, 2001, may cause problems if you use it to create a Windows 2000 SP2-integrated share. It is important to download the current version of the file. If you do not want to create an integrated installation with the French or Spanish version of W2ksp2.exe, or if you are using any other language, you do not need to download this file again (updated 5/31/2001) 

Downloads...
Checked Build
System administrators: the Windows 2000 SP2 Checked Build is a separate version of Windows 2000 SP2, and should not be installed in addition to the Windows 2000 SP2 Web download or the Windows 2000 SP2 CD. The Checked Build is a set of files that include debugging information to provide administrators with program functioning details. The Checked Build files are not required for proper operation of your computer.

Deployment Tools
System Administrators: Download the Windows 2000 Resource Kit Deployment Tools (deploy.cab) for assistance in installing Windows 2000 on multiple computers. This file contains updates to the deployment tools and documentation.

Customer Support Diagnostics Update
System Administrators: Download the Windows 2000 SP2 Customer Support Diagnostics Update to update your symbols for diagnosing Windows 2000 system problems.

Support Tools 
Download the Windows 2000 Support Tools (support.cab) to help support personnel and network administrators better manage their networks and troubleshoot problems. For detailed information about the specific tools being updated, read Microsoft Knowledge Base Article: 292003. Note If you have previously installed Windows 2000 Support Tools, you do not need to download the Windows 2000 SP2 Support Tools package. To upgrade your support tools, you can download the Windows 2000 SP2 Support Tools Patch.

Known Bugs and Issuess
Release Notes for Windows 2000 Service Pack 2
Microsoft Knowledge Base Article: 289907 - This article contains a list of article numbers for release notes and known issues with Windows 2000 Service Pack 2.

Cannot Install Service Pack 2 Adminpak on Computer That Runs Windows 2000 Service Pack 1
Microsoft Knowledge Base Article: 292640 - When you attempt to install Windows 2000 Service Pack 2 (SP2) Adminpak (support tools) on a computer that already has Windows 2000 Service Pack 1, the Adminpak installation may not complete successfully. (updated 4/26/2001) 

Norton AntiVirus Error Message When You Install SP1
Microsoft Knowledge Base Article: 265824 - When you install Windows 2000 Service Pack 1 (SP1) or Service Pack 2 (SP2) on a computer with Symantec Norton AntiVirus 6.10.01, you are prompted to quarantine or ignore the Xmldso.cab file. If you choose to quarantine the file, you may receive the following Norton AntiVirus error message: Norton Intergrator
an unhandled exception has occurred. Not enough storage is available to process the command
(updated 5/31/2001) 

PMTU Detection May Not Work After You Install Windows 2000 Service Pack 2 
Microsoft Knowledge Base Article: 301337 - After you install Windows 2000 Service Pack 2 (SP2) on one of your servers, clients may not be able to use that server for different programs, such as Terminal Services, File and Printer sharing, or Microsoft Exchange Server. (updated 1/10/2002) 

RSVP Service Provider Causes some Winsock Applications to Stop Responding 
Microsoft Knowledge Base Article: 300980 - After you install Windows 2000 Service Pack 2 (SP2 -, a WinSock application may stop responding (hang - during startup. In a debugger, you may receive the following error message: (updated 10/11/2001)

Slipstream Switch for Windows 2000 SP1/SP2 Update.exe Does Not Work with RIS Server Images
Microsoft Knowledge Base Article: 258868 - When you attempt to "slipstream" Windows 2000 Service Pack 1 (SP1) into a CD-ROM-based image on a Remote Installation Service (RIS) server by using the update -s:path_to_image command, you may receive the following error message: An error has occurred copying files from the Service Pack share to the distribution folder. An alternate symptom is that after you slip stream SP1 to the base image (using update -s:<path_to_image> command in order to accommodate creating a new RIPREP image of a SP1 client), new RIS clients that attempt to download the new Riprep image may experience their system not responding at the Setup is starting Windows 2000 screen. (updated 742001) 

Update.exe Cannot Start If the Spooler Service Is Disabled
Microsoft Knowledge Base Article: 270149 - When you attempt to install Windows 2000 Service Pack 1 (SP1) on your computer or Windows 2000 Service Pack 2 (SP2) on your computer, you may receive the following error message: Cannot install the Service Pack. The Print Spooler service is not started (updated 6/27/2001) 

Service Pack 2 Does Not Install on New Domain Client That Has German as Its Locale Setting
Microsoft Knowledge Base Article: 296748 - When Service Pack 2 is an assigned package from a server that runs Windows 2000 Server Service Pack 1, if a client that is joining the domain has the German locale set as its default, the package is not successfully installed. The following error message appears in the client's application log:
Event ID: 1000 Error 1931. The Windows Installer service cannot update the system file C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\40\bin\FP4AUTL.DLL because the file is protected by Windows. You may need to update your operating system for this program to work correctly. Package version: 4.0.2.4701, OS Protected version: 4.0.2.3216 (updated 7/10/2001) 

Windows 2000 Domain Controllers Restored with System State Backups Made Prior to SP2 May Not Boot 
Microsoft Knowledge Base Article: 295932 - This article discusses the following issues: (updated 6/13/2001) 

Windows 2000 Hotfixes Have Been Repackaged to Verify the Inclusion of Previous Fixes 
Microsoft Knowledge Base Article: 299549 - Installing the preliminary version of any of the following Windows 2000 hotfixes on a computer that is running Windows 2000 Service Pack 2 (SP2 - causes the loss of some of the fixes that are included in SP2. This occurs regardless of the order of installation. (updated 9/19/2001)

You are Prompted to Reinstall Programs After You Remove Windows 2000 SP1 or SP2 
Microsoft Knowledge Base Article: 320256 - After you remove Windows 2000 Service Pack 1 (SP1) or Service Pack 2 (SP2), you may be prompted to reinstall programs that use the Windows Installer program. For example, if you install Microsoft Office 2000 Premium SR-1 from a CD-ROM (but the Office CD-ROM is not currently in your CD-ROM drive), you may receive the following prompt when you restart your computer after you remove Windows 2000 SP2: (updated 3/28/2002) 

You Cannot Print to a Local Printer After Windows 2000 Service Pack 2 Is Installed 
Microsoft Knowledge Base Article: 319370 - After you install Windows 2000 Service Pack 2 (SP2), users without administrator permissions may receive the following error message when they try to print: (updated 372002) 

You Cannot Read the Windows 2000 SP2 Deploy.doc File in WordPad
Microsoft Knowledge Base Article: 298180 - You may not be able to read the Microsoft Windows 2000 Service Pack Installation and Deployment Guide (Spdeploy.doc) that is included with Windows 2000 Service Pack 2 (SP2) with the version of WordPad that is included with Microsoft Windows NT 4.0. To work around this problem, open the Spdeploy.doc file with Microsoft Word or with WordPad on a computer that is running Windows 2000 or later(updated 6/13/2001) 

You Must Restart the Computer After Joining a Domain with Service Pack 2 
Microsoft Knowledge Base Article: 322175 - If you try to join a domain during Windows 2000 Setup with Service Pack 2 (SP2) preinstalled by using Sysprep or a Remote Installation Services (RIS) image, you may receive the following error message: 

 

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