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Last Updated December 10, 2003

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Windows 2000 Service Pack 1 Resources

Need to know what Windows 2000 Service pack 1 fixes, and what it breaks? Here is our collection of every known Microsoft article and issue we could find. For more information about additional Microsoft Service Packs, please visit our Service Pack Resource Center.
 
Service Pack 1 Documentation

Windows 2000 Service Pack Installation and Deployment Guide
This guide provides the necessary guidelines and instructions for installing Windows 2000 Service Pack 1. Use this guide as a source of information and solutions for deploying the Service Pack. This guide includes technical details, procedures, and recommendations for successfully installing the Service Pack on multiple computers in a small business or corporate environment.

Best Practices for Using Windows 2000 Update.msi Package for Service Pack 1 Installation
Microsoft Knowledge Base Article: 278503 - With the Update.msi package for Windows 2000 Service Pack 1 (SP1), you can use the Active Directory program-deployment capabilities to "push" SP1 to client computers. You should plan and test this method to ensure a successful deployment by using the Update.msi package in your organization. This article describes the intended usage of the package and best practices to follow when you plan the service pack rollout by using this distribution method.

Considerations Before You Uninstall Windows 2000 Service Pack 1
Microsoft Knowledge Base Article: 268989 - You can use the uninstallation feature in Windows 2000 Service Pack 1 (SP1) to restore your computer to its previous state. When you run the Update.exe program to install Windows 2000 SP1, a subfolder that is named $ntservicepackuninstall$ is created in your %systemroot% folder.  

How to Integrate Service Pack 1 into a Windows 2000 Installation
Microsoft Knowledge Base Article: 271791 - Windows 2000 has the ability to integrate a service pack into the initial installation of the operating system. You can use this method to replace the original Windows 2000 source files with the updated service pack files before Windows 2000 is installed. When Windows 2000 is then installed, the service pack is installed automatically.

How to Obtain the Windows Installer Package (Update.msi) for Windows 2000 Service Pack 1
Microsoft Knowledge Base Article: 269732 - The Windows Installer package file (Update.msi) for Windows 2000 Service Pack 1 (SP1) is available for download from the following Microsoft Web site: http://www.microsoft.com/windows2000/downloads/recommended/sp1/msi/default.asp

How to Use Group Policy Objects to Deploy SP1 for Windows 2000
Microsoft Knowledge Base Article: 260301 - This article illustrates how to use Group Policy Objects to deploy Service Pack 1 for Windows 2000. The same techniques can be used to deploy other programs as well.

List of Bugs Fixed in Windows 2000 Service Pack 1
Microsoft Knowledge Base Article: 269425 - A categorized listing of article numbers for bugs that were fixed in Windows 2000 Service Pack 1. Service packs are cumulative. This means that the bugs that are fixed in a service pack are also fixed in subsequent service packs Part 1 Part 2 Part 3

Microsoft's Frequently Asked Questions (FAQ)
Get answers to questions about SP1.

Release Notes for Windows 2000 Service Pack 1
Microsoft Knowledge Base Article: 265381 - Contains a list of article numbers for release notes and known issues in Windows 2000 Service Pack. Helpful for finding out what SP 1 breaks after it's installed.

Windows 2000 Service Pack 1 Fixes for Stress-Induced Issues
Microsoft Knowledge Base Article: 266420 - Microsoft testing of Windows 2000 products includes automated tests that specifically stress the operating system beyond its normal limits. This article lists the files that have been changed in Windows 2000 Service Pack 1 (SP1) to correct (updated 1052000)

Windows 2000 Service Pack 1 Readme file in HTML format
See the Readme file for documentation about SP1, including installation instructions and pointers to related information.


Downloads...

Download Windows 2000 SP1
Installing this Service Pack does not change your current encryption level. Setup determines the encryption level of your operating system, either standard (56-bit) or high (128-bit) encryption, and automatically installs SP1 with the same encryption level. After SP1 is installed, if you want to change your encryption level from 56-bit to 128-bit, install the Windows 2000 High Encryption Pack. (If you decide to install the Encryption Pack before installing SP1, be sure to restart your computer before installing SP1).

SP1 Checked Build Files
Recommended for system administrators and other advanced users. The Windows 2000 SP1 Checked Build is a separate version of SP1 and should not be installed in addition to the SP1 Web download or the SP1 CD.
The Checked Build is a compiled set of files that include debugging information, providing administrators with specific details about program functioning. The Checked Build files are not required for proper operation of your computer.

SP1 Customer Support Diagnostics Update
Recommended for system administrators and other advanced users. The Windows 2000 SP1 Customer Support Diagnostics Update is included on the SP1 CD, but is not part of the SP1 Web download.
The SP1 Customer Support Diagnostics Update provides the updated symbols for diagnosing Windows 2000 system problems. The Customer Support Diagnostics Update is not required for proper operation of your computer.

Terminal Services Advanced Client
The Terminal Services Advanced Client (TSAC) is available on the Windows 2000 SP1 CD in the 'valueadd' directory, and is not a component of SP1 itself. As such, the TSAC is not included in the SP1 Web download, but it can be downloaded separately from the TSAC download page. The TSAC is a Win32©-based ActiveX? control (COM object) that can be used to run Terminal Services sessions within Microsoft Internet Explorer.


Knowledge Base Articles related to Service Pack 1

'%' Wildcard Operator No Longer Works in Access Multiselect Query with Windows 2000 Server Service Pack 1
Microsoft Knowledge Base Article: 268144 - When you install Microsoft Windows 2000 Server Service Pack 1 on a computer that is running Windows 2000 Server and Microsoft Site Server 3.0 Service Pack 3, the FastADS object©s GetInfo function may stop retrieving information. When you create the FastADS object from the Fastads.asp file, you publish it to the Inetpub\Scripts folder, and then you browse to http://<Your server>/Scripts/Fastads.asp, no information may appear. (updated 10/26/2000)

"A Required .dll File, Clusapi.dll, Was Not Found" When Running SP1 Update.exe
Microsoft Knowledge Base Article: 265440 - If you attempt to run the Windows 2000 Service Pack 1 (SP1) integrated installation command (update.exe /s:folder) while you are logged on to a computer that is running Windows 98, the following error message appears: Error Starting Program A required .dll file, Clusapi.dll, was not found. If you attempt to run the integrated installation command from a computer that is running Windows NT 4.0, the following error message appears: Update.exe - Entry Point Not Found The procedure entry point VerifyCatalogFile could not be located in the dynamic link library Setupapi.dll. To run the integrated installation command, you must be logged on to a computer that is running Windows 2000. (updated 8/23/2000)

"A Required Privilege Is Not Held by the Client" Error Message Installing Service Pack 1
Microsoft Knowledge Base Article: 272587 - When you attempt to install Windows 2000 Service Pack 1 (SP1), you may receive the following error message Service Pack Setup could not backup registry key HKLM\System\CurrentControlSet\Windows\ to file d:\$NtServicePackUninstall\reg00001. 1314: A required privilege is not held by the client This behavior can occur if the Administrators group has been removed from the "Backup Files and Directories" user right. (updated 962000)

Cannot Run Windows 2000 SP1 Update.exe from Saved Location
Microsoft Knowledge Base Article: 270146 - When you attempt to start the Windows 2000 Service Pack 1 (SP1) Update.exe program from a location other than the SP1 CD-ROM, you may receive the following error message: (updated 872000)

Considerations Before You Uninstall Windows 2000 Service Pack 1
Microsoft Knowledge Base Article: 268989 - You can use the uninstallation feature in Windows 2000 Service Pack 1 (SP1) to restore your computer to its previous state. When you run the Update.exe program to install Windows 2000 SP1, a subfolder that is named $ntservicepackuninstall$ (updated 1052000)

Deadlock Condition Causes Socket Programs to Become Unresponsive
Microsoft Knowledge Base Article: 278522 - In Windows 2000 Service Pack 1 (SP1), calls to the Socket function may not be returned, causing the creation of sockets not to succeed. Therefore, socket programs may become unresponsive and cause 100 percent CPU usage. (updated 5/15/2001)

Differences Between Integrated and Update Installations of Service Pack 1
Microsoft Knowledge Base Article: 265815 - When you obtain Service Pack 1 (SP1) for Windows 2000 as part of a "slipstreamed" or integrated installation, there may be some differences in the files as compared to installing SP1 by using the (updated 8/29/2000)

Disabling the "Already Installed" Warning for Internet Explorer 4.01 SP1 Setup
Microsoft Knowledge Base Article: 195709 - When you run a Quiet-mode Internet Explorer 4.01 Service Pack 1 (SP1) Setup on a computer that already has Internet Explorer 4.01 SP1 installed, you receive the following message: (updated 7/10/2000)

Error Message "Failed to Install Catalog Files" When You Install Windows 2000 Service Pack 1
Microsoft Knowledge Base Article: 281458 - When installing Service Pack 1 on Windows 2000 using sp1network.exe or update.exe, you may receive the following error messages during the installation: (updated 5/24/2001) 

Files and Folders Are Added to Your System After Service Pack Is Installed
Microsoft Knowledge Base Article: 271484 - This article discusses the files and folders that are added to your computer system after Microsoft Windows 2000 Service Pack 1 (SP1) is installed. (updated 10/13/2000)

Integrated Windows 2000 SP1 Installation Upgrades
Microsoft Knowledge Base Article: 268257 - The upgrade paths that are supported in the original release of Windows 2000 are also supported for integrated installations of Windows 2000 with Service Pack 1 (SP1).(updated 7/28/2000)

Internet Explorer 5.01 SP1 and Outlook Express 5.5 Installed with Windows 2000 SP1
Microsoft Knowledge Base Article: 273940 - When you install Windows 2000 Service Pack 1 (SP1), Microsoft Internet Explorer and Microsoft Outlook Express may automatically be upgraded to Internet Explorer version 5.01 SP1 and Outlook Express version 5.5. There is no option to disable these updates. (updated 9/13/2000)

Multihomed Computer with Onboard Network Adapter Cannot Rejoin Domain After SP1 Installation
Microsoft Knowledge Base Article: 289153 - If you remove a multihomed Windows 2000-based computer from a domain after installing Windows 2000 Server Service Pack 1 (SP1), you may not be able to join the computer to the domain again. An error message states that the computer cannot join the domain. (updated 4/10/2001)

Multiple CardBus Devices Cannot Share IRQs
Microsoft Knowledge Base Article: 279491 - A registry key was added in Windows 2000 Service Pack 1 (SP1) to change IRQ-routing settings for 16-bit CardBus controllers, and this registry key affects all CardBus controllers in a computer. Because some types of hardware may include multiple CardBus controllers, problems may occur if the multiple CardBus controllers try to share the same IRQ. (updated 262001)

Net Logon Dynamic DNS Registration Functionality Changes After Installing Windows 2000 SP1
Microsoft Knowledge Base Article: 280439 - After you install Window 2000 Service Pack 1 (SP1), when you use the Net Logon service, the dynamic Domain Name System (DNS) registration functionality may not work as expected. (updated 12/19/2000)

"OemPreInstall=Yes" Gives Incorrect NTFS Permissions on "Documents and Settings" Folders
Microsoft Knowledge Base Article: 276542 - If you perform an unattended installation from a network installation point that contains an integrated version of Windows 2000 Service Pack 1 (SP1) and the "OemPreInstall=Yes" setting is specified in the answer file, the NTFS permissions on folders that are subordinate to the Documents and Settings folder are incorrect as compared to a manual installation, or to an unattended installation with the "OemPreInstall=No" setting. Also, the Default User folder is not marked as hidden. (updated 1/10/2001)

Optional Component Manager Files Are Not Uninstalled When You Uninstall Service Pack 1
Microsoft Knowledge Base Article: 265814 - When you install Windows 2000 Service Pack 1 (SP1) on a computer that is running Windows 2000, install a program such as the Print Services for UNIX component that requires files from the SP1 CD-ROM, and then uninstall SP1, the Print Service (updated 9/11/2000)

Security Utility (or Firewall) Settings After Installing Service Pack 1
Microsoft Knowledge Base Article: 269676 - If you use ZoneAlarm (an Internet security or "firewall" utility) to protect your computer and you install Windows 2000 Service Pack 1 (SP1), you must set the ZoneAlarm security level to Medium to maintain Internet connectivity. This problem has occurred with ZoneAlarm 2.1.25, but may also occur with other versions. (updated 8/21/2000)

Service Pack 1 Modifies Multiple User Interface Language Display
Microsoft Knowledge Base Article: 264550 - After you install Windows 2000 Service Pack 1 (SP1) on a computer configured to use the multiple-user interface (MUI) with a non-English language enabled, Microsoft Outlook Express 5.5 and the Windows Address Book may be displayed in English (updated 10/19/2000)

Slipstream Switch for Windows 2000 SP1 Update.exe Does Not Work with RIS Server Images
Microsoft Knowledge Base Article: 258868 - When you attempt to "slipstream" Windows 2000 Service Pack 1 (SP1) into a CD-ROM-based image on a Remote Installation Service (RIS) server by using the update -s:path_to_image command, you may receive the following error message: An error has occurred copying files from the Service Pack share to the distribution folder.  An alternate symptom is that after you slip stream SP1 to the base image (using update -s:<path_to_image> command in order to accommodate creating a new RIPREP image of a SP1 client), new RIS clients that attempt to download the new Riprep image may experience their system not responding at the Setup is starting Windows 2000 screen (updated 8/12/2000)

Some DHCP and WINS Files Are Not Uninstalled with SP1 Removal
Microsoft Knowledge Base Article: 265821 - If you install Service Pack 1 (SP1) in Windows 2000 Server, add the Dynamic Host Configuration Protocol (DHCP) and Windows Internet Name Service (WINS) components, and then uninstall SP1, some DHCP and WINS files are not uninstalled. (updated 7/28/2000)

SP1 Upgrade Does Not Update Recovery Console Files
Microsoft Knowledge Base Article: 263125 When you install Windows 2000 Service Pack 1 (SP1), the files in the System_drive:\Cmdcons folder are not updated. To resolve this issue, you must run the winnt32.exe /cmdcons command again from an integrated installation (also known as a "slipstreamed" installation) of Windows 2000 and SP1. (updated 7/27/2000)

STOP 0x7B Error Message or Unformatted Partitions After You Apply Windows 2000 Service Pack 1
Microsoft Knowledge Base Article: 271274 - When you restart your computer after you install Windows 2000 Service Pack 1 (SP1), you may experience one of the following symptoms: While your computer is restarting, you may receive the following error message on a blue screen, and your computer may stop responding (hang): STOP 0x0000007B INACCESSIBLE_BOOT_DEVICE Or, your computer restarts, partitions on physical hard disks may be either missing or appear in the Disk Management tool as 7.88 gigabytes (GB) in size and "Healthy". However, within the drive, one or more of the partitions may be listed as being unformatted or damaged. Also, if you try to open the partition in Windows Explorer, you receive a message that indicates the drive is not formatted and you are then prompted to format the drive. (updated 8/29/2000)

Svcpack.log Incorrectly Records Files Copied to Winnt\Java\Classes After Installation of SP1
Microsoft Knowledge Base Article: 268180 - After you install Microsoft Windows 2000 Service Pack 1 (SP1), the Svcpack.log file records the following files in the %SystemRoot%\Java\Classes folder as copied, although they do not exist on the computer: (updated 832000)

Support Added to Ntoskrnl.exe and Savedump.exe to Save Mini Dumps
Microsoft Knowledge Base Article: 262077 - Windows 2000 Service Pack 1 (SP1) and Windows 2000 Datacenter Server include the ability for the Windows 2000 kernel and the Savedump.exe tool to extract a mini dump from a full kernel dump. (updated 10/12/2000)

Support for O2Micro CardBus Controllers OZ6912 and OZ6922 Added in SP1
Microsoft Knowledge Base Article: 265010 Support for O2Micro CardBus controllers OZ6912 (single slot) and OZ6922 (dual slot) has been added in Service Pack 1 (SP1) for Windows 2000.(updated 7/28/2000)

Terminal Services Client Files Not Updated After Windows 2000 SP1 Installation
Microsoft Knowledge Base Article: 265817 - After you install Windows 2000 Service Pack 1 (SP1) on a computer that already has the Windows 2000 Terminal Services client installed, reinstalling the Terminal Services client does not update all the Terminal Services client files. (updated 7/31/2000)

Update.exe Cannot Start If the Spooler Service Is Disabled
Microsoft Knowledge Base Article: 270149 - When you attempt to install Windows 2000 Service Pack 1 (SP1) on your computer, you may receive the following error message: (updated 1052000)

Update.exe Command-Line Switches for Windows 2000 Service Pack 1
Microsoft Knowledge Base Article: 262839 - The supported command-line switches for the Windows 2000 Service Pack 1 (SP1) Update.exe program are listed (updated 892000)

Upgrade to SP1 Does Not Update Slipstream Support Tools
Microsoft Knowledge Base Article: 289237 - When you upgrade to Service Pack 1 (SP1), several support tools in the Support Tools cabinet file for slipstreaming are not updated. These tools include Dnscmd.exe, Netdiag.exe, DCDiag.exe, and Dfsadmin.exe. (updated 4/10/2001)

Windows 2000 SP1 Computer Hangs When You Use IEEE 1394 Digital Camera in NetMeeting
Microsoft Knowledge Base Article: 272295 - When you try to start an Institute of Electrical and Electronics Engineers (IEEE) 1394 digital camera in Microsoft NetMeeting, your computer may stop responding (hang). Note that this problem only occurs with Windows 2000 Service Pack 1-based computers (updated 12/20/2000)

Windows 2000 SP1 Deployment Guide List Incorrect URLs for KB Articles
Microsoft Knowledge Base Article: 269722 - The Windows 2000 Service Pack 1 (SP1) Deployment Guide (spdeploy.doc) incorrectly lists the URL (or Web address) for Microsoft Knowledge Base articles as (updated 842000)

Windows 2000 Service Pack 1 Overwrites Third-Party Drivers Without Prompting
Microsoft Knowledge Base Article: 270690 - Windows 2000 Service Pack 1 (SP1) may overwrite third-party drivers without prompting. (updated 11/29/2000)

Windows 2000 SP1 Progress Meter Shows Setup as Complete Prematurely
Microsoft Knowledge Base Article: 269673 - If you click Backup files necessary to uninstall this Service Pack at a later time when you install Windows 2000 Service Pack 1 (SP1), the Overall Progress meter reaches the end before Setup actually finishes. (updated 11/29/2000)

Windows File Protection Error Messages Generated During Windows 2000 Service Pack 1 Installation
Microsoft Knowledge Base Article: 263566 - During the installation of Windows 2000 Service Pack 1 (SP1), Event Viewer may log numerous Windows File Protection (WFP) error messages. (updated 822000)

Windows Shortcut Keys Stop Working with Service Pack 1
Microsoft Knowledge Base Article: 283830 - If a user account is configured to have the logon script run synchronously and Windows 2000 Service Pack 1 (SP1) is then installed, Windows shortcut keys (for example, Windows Logo key+E to start Windows Explorer) no longer work. (updated 3/26/2001)

WFP Error in Webfldrs.msi When You Install Windows 2000 Server SP1 by Using an Integrated Installation
Microsoft Knowledge Base Article: 226789 - When you install Windows 2000 Server with Service Pack 1 by using the integrated installation method, you may receive a Windows File Protection (WFP) with the Webfldrs.msi file, and the following error message may be logged in the Event Viewer (updated 7/28/2000)

You are Prompted to Reinstall Programs After You Remove Windows 2000 SP1 or SP2 
Microsoft Knowledge Base Article: 320256 - After you remove Windows 2000 Service Pack 1 (SP1) or Service Pack 2 (SP2), you may be prompted to reinstall programs that use the Windows Installer program. For example, if you install Microsoft Office 2000 Premium SR-1 from a CD-ROM (but the Office CD-ROM is not currently in your CD-ROM drive), you may receive the following prompt when you restart your computer after you remove Windows 2000 SP2: (updated 3/28/2002) 

Your Computer May Hang if You Install Service Pack 1 After Installing Windows 2000 High Encryption Pack
Microsoft Knowledge Base Article: 270842 - When you install Service Pack 1 (SP1) for Windows 2000, your computer may stop responding (hang) at the "Preparing Network Connections" portion of startup. (updated 8/22/2000)
 


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