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Hardware
and Software Inventory
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| Microsoft's Systems Management Server allows for automated inventory management of workstations, software deployment, and remote troubleshooting for medium to large
WANs. |
| Where to Start... |
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| Articles and Whitepapers |
Documentation Error in Administrator's Guide about Hardware Inventory
Microsoft Knowledge Base Article: 201751 - This article
describes a documentation error in the Systems Management Server
Administrator's guide under Collecting Hardware and Software
Inventory. How Systems Management Server 2.0 Network Discovery Discovers Clients With Static IP Addresses
Microsoft Knowledge Base Article: 228900 - Systems Management Server 2.0 Network Discovery may not report discovery data for computers that have static IP addresses. Viewing the Netdisc.log (logging must be enabled via Systems Management Server Service Manager) reveals that the
computer is found and its IP address is identified, but a Data
Discovery Record (DDR) is not written. A DDR is not written unless
the subnet mask of the computer can be positively determined.
How SMS Uses the SMS_DEF.MOF in Hardware Inventory
Microsoft Knowledge Base Article: 199318 - In Systems Management Server 2.0, clients use the SMS_DEF.MOF file to determine what information will be collected during the next hardware inventory. The SMS_DEF.MOF file can be found on Windows 95, Windows 98, and Window NT systems in
the %WINDIR%\MS\SMS\Sitefile\<site code>\Hinv folder. In the
event that the system administrator needs to change the list of
items collected by the hardware inventory agent, the administrator
must modify the master copy of the SMS_DEF.MOF file stored on the
site server in the following location: SMS\INBOXES\CLIFILES.SRC\HINV
SMS
2.0 Searches the Entire Drive for Files Collected
Microsoft Knowledge Base Article: 200345 - When specifying multiple files in the File Collection tab in
Software Inventory, System Management Server 2.0 searches the
entire drive for these files and they DO NOT have to be in the
same directory, as with Systems Management Server 1.x. |
| Troubleshooting:
Known Bugs and Issues |
Troubleshooting Software Inventory Problems
Microsoft Knowledge Base Article: 200852 - Troubleshooting
Software Inventory Problems The information in this article
applies to: Microsoft Systems Management Server version 2.0
Includes a checklist of common fail points.
Troubleshooting Systems Management Server Inventory
Troubleshooting Systems Management Server Inventory Written by Gordon Hee and Peter Kurata, Network Systems Support Engineers with Microsoft Enterprise Data Management and Applications. Introduction This document provides information on troubleshooting problems with the Systems
Floppy Drive Spins During Hardware Inventory Scans
Microsoft Knowledge Base Article: 198770 - In Microsoft Systems
Management Server version 2.0, normal hardware scans may cause
constant scanning of the drive A diskette. An Event ID 115 may
also be observed on Microsoft Windows NT clients.
Software Inventory Does Not List Individual Files
Microsoft Knowledge Base Article: 202082 - Systems Management
Server (SMS) 2.0 Software Inventory reporting detail can be
configured to report just the application, but not the files
associated with the application. This is configurable in the
Software Inventory Agent configuration
Software Inventory Will Not Scan for an Individual File
Microsoft Knowledge Base Article: 199116 - Software Inventory in
Systems Management Server version 2.0 will scan only for file
extensions that are defined in the user interface (UI),
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